Course category

Hospitality, Gaming & Customer Service

Practical, job-ready skills for the people who look after customers and guests. Prepare and serve espresso to a professional standard, deal table games with accuracy and integrity, and handle every call and enquiry with confidence.

Designed for hospitality, gaming, contact-centre and front-line service roles.

1 course1 coming soon

Interactive

Barista Skills: Hygienic Practices and Espresso Coffee Service

Learn to work safely and confidently behind an espresso machine. You complete food safety and barista theory online, then practise face-to-face with a licensed trainer: hygiene, equipment set-up, dialling in espresso, milk texturing, the espresso menu, busy service and close-down. Covers SITXFSA005 and SITHFAB025.

2 modules Assessment Certificate

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Poker Dealing

Learn to deal poker games accurately, protect the game and deliver a professional table experience.

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